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1. Introduction

Welcome to our website. By accessing or purchasing from our store, you agree to be bound by these Terms & Conditions. If you do not agree with these terms, please do not use this website.

2. Handmade Products

All of our ceramics are individually handcrafted. Due to the handmade nature of the products, each piece is unique. Variations in size, shape, glaze, texture, colour, and finish are normal and are not considered defects.

Product photographs are intended to represent each item as accurately as possible, but colours may vary depending on your screen or device settings.

3. Orders

All orders are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion. If an item becomes unavailable after purchase, you will be notified and offered a refund or an alternative where appropriate.

4. Pricing

Prices are listed in the applicable currency shown on the website and are subject to change without notice. Applicable taxes and shipping charges will be calculated during checkout where required.

5. Shipping

We carefully package all ceramic items to minimise the risk of damage during transit. All other information is listed on my shipping policy.

6. Returns & Refunds

As each item is handmade, returns are accepted only in accordance with our Returns Policy. Items must be returned unused and in their original condition unless they arrive damaged or faulty.

Custom or personalised orders cannot be returned unless they are defective.

7. Intellectual Property

All content on this website, including photographs, product descriptions, logos, artwork, and designs, is the property of the website owner and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or this website.

Disclaimer

Every ceramic piece is individually handmade. Small variations in appearance, dimensions, glaze effects, and finish are an expected part of the creative process and contribute to the uniqueness of each item.

Our products are intended for normal household use unless otherwise stated. Customers are responsible for using products safely and following any care instructions provided.

While we make every effort to ensure product descriptions and information are accurate, we do not guarantee that all content on this website is complete, current, or error-free. We reserve the right to correct errors, update information, or modify products without prior notice.

Nothing on this website constitutes professional, technical, or legal advice.

Contact

If you have any questions regarding these Terms & Conditions, please contact us using the contact information provided on this website.